Power-Up

Order Reply Drafts

for WooCommerce
Current Version
1.0.1
Requires WordPress
6.5
Tested Up To
7.0
Features
AI connectors
I18n ready
WooCommerce compatible
👆 Click to Enlarge 👆

WooCommerce support teams lose time bouncing between order screens, shipping notes, and canned responses just to answer routine questions like “Where is my order?” or “What is happening with my refund?”

Order Reply Drafts gives store staff a focused order-side workflow:

  • shows a compact live order context summary in admin
  • surfaces recent internal and customer order notes for better reply context
  • offers reusable support intents for common order questions
  • accepts extra staff-only facts before drafting
  • generates a short customer-ready reply using WordPress AI Connectors
  • keeps the output editable and copyable before it is sent anywhere

This plugin is intentionally narrow: it helps staff respond faster from the WooCommerce order screen without forcing a new help desk, inbox, or external SaaS.

Changelog

1.0.1 (2026-06-01)

  • Fix AI draft AJAX nonce handling so valid order-screen requests verify correctly.
  • Add curated OpenAI, Claude, and Gemini model choices for plugin-level API providers.
  • Add admin dependency notices for required support plugins.
  • Add WellPlayedWP author metadata for plugin distribution.
  • Add standalone private update integration.
  • Update plugin version metadata to 1.0.1.

0.1.0 (2026-06-01)

  • Add WooCommerce order metabox for AI-generated support reply drafts.
  • Add live order facts summary, tone selector, and additional facts input.
  • Add recent order note context to help AI drafts use shipping and refund updates.
  • Add uninstall cleanup for plugin-owned settings.
  • Document localization support with a generated POT template.
  • Document the initial release for store teams drafting customer support replies.